主管：中国科学院
主办：中国优选法统筹法与经济数学研究会
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中国管理科学

中国管理科学 ›› 2010, Vol. 18 ›› Issue (3): 75-82.

• 论文 • 上一篇    下一篇

基于证据推理的平衡计分卡及其在绩效评估中的应用

孙超平1,2, 杨善林1,2, 付超1,2   

  1. 1. 合肥工业大学管理学院, 安徽合肥230009;
    2. 过程优化与智能决策教育部重点实验室, 安徽合肥230009
  • 收稿日期:2009-09-25 修回日期:2010-05-31 出版日期:2010-06-30 发布日期:2010-06-30
  • 作者简介:孙超平(1973- ),男(汉族),安徽怀宁人,合肥工业大学管理学院副教授,研究方向:决策科学与技术、战略绩效管理.
  • 基金资助:

    国家自然科学基金资助项目(70631003,90718037);教育部博士点基金项目(200803590007)

The Evidential Reasoning Based Balanced Scorecard and Its Application to the Performance Assessment

SUN Chao-ping1,2, YANG Shan-lin1,2, FU Chao1,2   

  1. 1. Scool of Management, Hefei Huivelsity of Technology, Hefei 230009, China;
    2. The Ministry of Education Key Laboratory of Process Optimization and Intelligent Decision, Hefei 230009, China
  • Received:2009-09-25 Revised:2010-05-31 Online:2010-06-30 Published:2010-06-30

PDF (PC)

1427

被引次数

47

摘要： 运用传统平衡计分卡进行绩效评估时,难以处理各种不确定评价。基于此,文章提出了基于证据推理的平衡计分卡框架,构建了一个具有多种评价集的多级分布式评价模型,依据基于规则的转换技术实现不同识别框架下评价的统一,运用解析算法对多级评价指标上的不确定评价进行有效合成,根据合成结果制定效用准则或最大等级准则进行绩效评估。将基于证据推理的平衡计分卡体系应用于江航公司敏感元件事业部的绩效评估,体现研究的有效性与合理性。

关键词: 绩效评估, 平衡计分卡, 证据理论, 多级分布式模型

Abstract: It is difficult to deal with various uncer tainties when traditional balanced scorecard(BSC)is used to assess per for mance Aiming at it,this paper proposes an evidential reasoning based BSC. Amulti-hier-archical distributed assessment model with multiple sets of assessment rades is constructed. The assessments on different frames are unified using the rule based transformation technique. All uncer tain assessments on the indicators of multiple levels are combined by using an analytical algorithm. Based on the resulting assessment,the utility or maximal grade criteria are developed to assess the performance. To demonstrate its validity and rationality,the evidential reasoning based BSC is applied to the performance as sessment of the sensors department in Jianghang Aircraft Equipment Co,Ltd.

Key words: performance assessment, balanced scorecard, Dempster Shafer theory, multi hierar chical distributed model

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