关键词: 标杆管理, 绩效, DEA, 公共管理部门

Abstract: The weights of assessing parameters is most subjective,it is unreasonable to be applied to the evaluation of a unit’s performance,especially to the evaluation of non-profit-making ones in public administration The paper,therefore,initiated the employment of benchmarking-oriented DEA algorithm so as to avoid the abnormal effects of weight of parameters,and the limitation of"relative effectiveness"of the DEA computation The computational results turn out that the result is in agreement with facts,hence it is rather perfect of theory In addition,the method can also be employed to improve the management in those units not DEA effectiveness.

Key words: benchmark performance, DEA, public administration