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Chinese Journal of Management Science ›› 2010, Vol. 18 ›› Issue (3): 75-82.

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The Evidential Reasoning Based Balanced Scorecard and Its Application to the Performance Assessment

SUN Chao-ping1,2, YANG Shan-lin1,2, FU Chao1,2   

  1. 1. Scool of Management, Hefei Huivelsity of Technology, Hefei 230009, China;
    2. The Ministry of Education Key Laboratory of Process Optimization and Intelligent Decision, Hefei 230009, China
  • Received:2009-09-25 Revised:2010-05-31 Online:2010-06-30 Published:2010-06-30

Abstract: It is difficult to deal with various uncer tainties when traditional balanced scorecard(BSC)is used to assess per for mance Aiming at it,this paper proposes an evidential reasoning based BSC. Amulti-hier-archical distributed assessment model with multiple sets of assessment rades is constructed. The assessments on different frames are unified using the rule based transformation technique. All uncer tain assessments on the indicators of multiple levels are combined by using an analytical algorithm. Based on the resulting assessment,the utility or maximal grade criteria are developed to assess the performance. To demonstrate its validity and rationality,the evidential reasoning based BSC is applied to the performance as sessment of the sensors department in Jianghang Aircraft Equipment Co,Ltd.

Key words: performance assessment, balanced scorecard, Dempster Shafer theory, multi hierar chical distributed model

CLC Number: