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Chinese Journal of Management Science ›› 2004, Vol. ›› Issue (3): 115-120.

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Optimization Designing of ISC Based on BPT with Multiple Mental Accounts

JIANG Ji-jiao, YANG Nai-ding   

  1. School of Management, Northwestern Polytechnical University, Xi’an 710072, China
  • Received:2003-11-29 Revised:2004-05-09 Online:2004-06-28 Published:2012-03-07

Abstract: Focusing on the bounded rational fuzziness and dynamic characteristics of customers’ requirements,behavioral finance is introduced into ISC(Integrated Supply Chain)system.With the riddle of Friedman and Savage as a case,it’s indicated the pyramid structure of consumers’ mental accounts,which interprets many ISC empirical abnormity phenomena with bounded rational consumption fluctuation.Driven by customer satisfaction,customers’ requirements are transferred as the customer satisfaction degree evaluation of each ISC process.The weights of customers’ requirements on each ISC process are optimized with the value of fuzzy language.It’s defined the correlation functions among customer satisfactions and the relation function with each ISC process.Finally,it’s formed the customers’ satisfaction degree goal programming model with chance constrained attributes based on behavioral portfolio theory with multiple mental accounts.

Key words: integrated supply chain, quality function deployment, behavioral portfolio theory, multiple mental accounts

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