[1] 中国互联网络信息中心(CNNIC). 第41次中国互联网络发展状况统计报告[EB/OL]. http://www.cnnic.net.cn/hlwfzyj/hlwxzbg/hlwtjbg/201803/t20180305_70249.htm. [2] 赵宏霞, 荣帅, 杨皎平. 在线卖方好评返现、消费者见利忘义与治理机制[J]. 中国经济问题, 2017,(6):110-121. [3] Chen Yubo, Xie Jinhong. Online consumer review:Word-of-mouth as a new element of marketing communication mix[J]. Management Science, 2008, 54(37):47-491. [4] 郭海玲. 好评返现对电子商务网购市场的影响及治理对策[J]. 中国流通经济, 2015,(3):42-48. [5] Dellarocas C. The digitization of word of mouth:Promise and challenges of online feedback mechanisms[J]. Management Science, 2003, 49(10):1407-1424. [6] Biyalogorsky E, Gerstner E, Libai B. Customer referral management:Optimal reward programs[J]. Marketing Science, 2001, 20(1):82-95. [7] Ryu G, Feick L. A penny for your thoughts:Referral reward programs and referral likelihood[J]. Journal of Marketing, 2007, 71(1):84-94. [8] Kumar V, Petersen J A, Leone R P. Driving profitability by encouraging customer referrals:Who, when, and how[J]. Journal of Marketing, 2010, 74(5):1-17. [9] Lan Yuanfu. The credit-hype on internet trading and ITS legal control:Take the case of credit storm occurred in Taobao Net[C]//International Conference on E-Business and E-Government. Guangzhou, China, May 7-9, IEEE Computer Society, 2010:2257-2260. [10] Pavlou P A, Gefen D. Building effective online marketplaces with institution-based trust[J]. Information Systems Research,2004,15(1):37-59. [11] Cohn D Y, Vaccaro V. A study of neutralisation theory's applicationto global consumer ethics:P2P file-trading of musical intellectual property on the internet[J]. International Journal of Internet Marketing & Advertising, 2006, 3(1):68-88. [12] Chatzidakis A, Mitussis D. Computer ethics and consumer ethics:The impact of the internet on consumers' ethical decision-making process[J]. Journal of Consumer Behaviour, 2010, 6(5):305-320. [13] 杨丰梅, 王安瑛, 吴军, 等. 基于博弈论的C2B2C模式下电商信用监管机制研究[J]. 系统工程理论与实践, 2017, 37(8):2102-2110. [14] 王文婧, 杜惠英, 吕廷杰. 基于第三方认证的云服务信任模型[J]. 系统工程理论与实践, 2012, 32(12):2774-2780. [15] 王宁, 宋嘉莹, 杨学成. C2C电商平台中在线评论偏离真实性的诱因及应对策略[J]. 软科学, 2017, 31(4):100-103. [16] 苗苗, 李晴雯. C2C电子商务中交易双方的博弈模型分析[J]. 统计与决策, 2012,(8):182-185. [17] Huang Youbei, Wang Mingming. Credit rating system in C2C e-Commerce:Verification and improvement of ezistent systems with game theory[C]//International Conference on Management of E-Commerce and E-Government. Nanchang, Chian, Sep. 16-19, IEEE, 2009:36-39. [18] 危小超, 胡斌. 需求驱动的移动商务价值链组织的多阶博弈仿真[J]. 中国管理科学, 2014, 22(4):58-66. [19] 危小超, 李岩峰, 陈冬林. 基于后悔理论与多Agent模拟的新产品扩散消费者决策互动行为研究[J]. 中国管理科学, 2017,(11):66-75. [20] Tversky A, Kahneman D. Advances in prospect theory:Cumulative representation of uncertainty[J]. Journal of Risk & Uncertainty, 1992, 5(4):297-323. [21] Taylor P D, Jonker L B. Evolutionarily stable strategies and game dynamics[J]. Mathematical Biosciences, 2010, 40(1-2):145-156. [22] Friedman D. On ecomics applications of evolutionary game theory[J]. Journal of Evolutionary Economics, 1998,(8):15-3. [23] Cooper T,Faseruk A. Strategic risk,risk perception and risk behaviour:Met-analysis[J].Journal of Financial Management & Analysis,2012, 24(4):65-59. |